CHF Loans, Foreclosures, and Debt Settlement Cases – Amicably Resolved by Consumers and Banks Through CSALB

In the first three months of 2025, the quality of negotiations and solutions found between consumers and banks has improved within the Alternative Dispute Resolution Center for Banking (CSALB). The proposals made by CSALB conciliators and accepted by both parties include various benefit mixes such as debt reductions, penalty waivers, refunds, and the closure of foreclosure or debt settlement cases.

Banks remain open to resolving court cases, whether they involve CHF loans granted more than 15 years ago or lawsuits that have not yet reached their first hearing. Since the beginning of the year, consumers have submitted over 800 negotiation requests to banks, with 150 cases already concluded or currently under negotiation. Additionally, 40 requests have been resolved dire...